Caroline Caldwell-Richmond


    Caroline Caldwell-Richmond, PhD (ABD) is an advocate and believer of 2nd Chances! She is the founder and director of New Mind Health and Care (  a non-profit that provides free services to individuals, families and children affected by incarceration or criminal histories. The agency focuses on wholeness including economic stability, affordable housing, and wellness of mind and body. She has over 20 years experience as a clinical mental health therapist and 10 years experience as a Federal Officer for the United States Probation Office in New Jersey.

    New Mind is currently piloting 3 programs for returning citizens: she is partnered with the Greenville PD on 2 focus deterrence programs, Safe Neighborhoods (adults) and GRAVITY (juveniles) to introduce behavior modification and wrap-around services to participants to prevent recidivate behavior. New Mind has partnered with Greenville Tech to create the EMERGE initiate to focus on specific area training and career development for returning citizens which will include behavior modification and case management support.  

    Her agency has many community partners and is funded by the United Way of Greenville, TD Foundation, state and federal grantors. New Mind is contracted with United States Probation and Parole Office, SC Department of Probation Parole and Pardon, and the SC Department of Correction Intensive Supervision Office.

    Caroline uses every platform she can to advocate for people affected by the criminal justice system and discrimination. She was a past TEDxGreenville speaker in 2014 and is the TEDxGreenville Curator for 2016 and 2017.

    She spearheaded the newly formed Greenville Reentry Coalition (  by bringing together 30 plus reentry service providers in our area. She is also helping Anderson County use the same model in building their coalition called Rebuilding Lives Coalition.

    Caroline believes in giving back and serving her community and she does so through active commitment on many non-profit Boards.  She is the Co-chair of the Economic Entity with Olive Branch Village Project ( which focuses on economic development and employment for people with a criminal history. She is the current Board President for Speaking Down Barriers (  an organization that addresses racial discrimination in the Upstate through multi-racial conversations, diversity, and engagement held monthly in Spartanburg and Greenville. She an  Executive Board Chair with Upstate PRIDE (  and focuses on diversity and intersectionality of services to LGBTQ+ community. Caroline has also volunteered for the Speakers Bureau for the Julie Valentine Center, which services rape victims and children who were abused.


    Chief’s Award – Greenville Police Department 2016

    Villager of the Year Award for Community Service in 2015

    2013 YWCA Woman of Achievement Award

    New Mind Health and Care was nominated for Minority Business of the Year Award in 2013 through the Greenville Chamber of Commerce.